Privacy Policy

Effective Date: 15 June 2025

1. Introduction

This privacy policy explains how DOR Architects Ltd (“we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you interact with our website or our services. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and PECR.

2. Who We Are

DOR Architects Ltd
Registered in England and Wales (Company No. 12692447)
Registered address: 7 Hayes Crescent, London NW11 0DG, United Kingdom
Email: studio@dorarch.com
Phone: +44 (0)20 7101 1115
Website: https://www.dorarch.com

3. What Personal Data We Collect

Identity data: name, email, phone number, address
Project data: site address, floorplans, planning documents, property details
Marketing data: newsletter preferences, opt-in status
Financial data: payment history, invoice data (no card details stored)
Technical data: IP address, browser type, device, cookies
Usage data: website interaction data via analytics

4. How We Collect Your Data

Contact and enquiry forms
Email and phone communication
Newsletter sign-ups
Google Analytics and cookie tracking

5. How We Use Your Data

Responding to enquiries
Providing architectural and planning services
Sending newsletters or promotional updates (if opted-in)
Managing payments and client accounts
Improving our website and service offerings
Fulfilling legal obligations and regulatory requirements

6. Legal Basis for Processing

Consent: For marketing communications
Contract: To provide architectural services
Legal obligation: Tax or regulatory purposes
Legitimate interests: Website analytics, client communications

7. Who We Share Your Data With

Email providers, website hosts, and analytics services
Payment processors and accounting software
Professional consultants or legal advisors
Regulatory authorities where legally required

8. International Transfers

If data is transferred outside the UK or EEA, we ensure appropriate safeguards such as the UK Addendum to EU Standard Contractual Clauses are in place.

9. Data Retention

We retain personal data only as long as necessary:
– Enquiry data: 12 months
– Client project data: 7 years after project completion (for liability and HMRC)
– Marketing data: until opt-out or withdrawal of consent

10. Your Rights

You have the right to:

Access your personal data
Correct or delete inaccurate data
Withdraw consent at any time
Object to or restrict processing
Request data portability
Complain to the ICO: ico.org.uk

11. Children’s Privacy

We do not knowingly collect data from children under the age of 16.

12. Changes to This Policy

This policy is reviewed regularly. Significant updates will be posted on this page with an updated effective date.

13. Contact

studio@dorarch.com
+44 (0)20 7101 1115
7 Hayes Crescent, London NW11 0DG

Cookie Policy

1. Introduction & Scope

This Cookie Policy applies to www.dorarch.com and explains the cookies and similar technologies we use, how we obtain your consent, and how you can manage your preferences.

2. What Are Cookies & Similar Technologies

Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, web beacons, and pixels. These help us remember your preferences, understand how you use the site, and improve your experience.

3. Cookie Categories & Examples

Category	Description	Examples	Retention
Strictly Necessary	Essential for site operation (no consent needed)	session_id, cookie_notice_accepted	Session / 6 months
Functional	Remember choices	language_pref, form_autosave	12 months
Performance / Analytics	Collect anonymised usage data	_ga (2 yrs), _gid (24 hrs), _gat (1 min)	As stated
Targeting / Advertising	Behavioural ads & remarketing	_gcl_au, _fbp, _ttclid	Up to 3 months

4. Detailed Cookie Audit

cookie_notice_accepted — remembers your consent to cookies — First-party, 6 months
_ga — Google Analytics unique visitor identifier — Third-party, 2 years
_gid — Google Analytics session data — Third-party, 24 hours
_gat — Google Analytics throttle — Third-party, 1 minute

*Note: If we add cookies like Facebook Pixel or Google Ads Remarketing (_fbp, _gcl_au), we’ll update this section.*

5. Third‑Party Cookies & Scripts

We use Google Analytics (including Display Advertising and Remarketing) and Google Tag Manager. These third parties set their own cookies, and you should consult their respective policies for details.

6. Consent & Control

On first visit, you see a banner with “Accept All,” “Reject Non‑Essential,” and “Manage Preferences.” Non-essential cookies (Functional, Analytics, Targeting) are blocked until you give consent in line with UK GDPR and PECR.

7. How to Manage or Withdraw Consent

Use the cookie banner’s “Change preferences” link at any time
Modify settings in your browser (e.g., Chrome: Settings → Privacy & Security → Cookies)
Opt out of Google Analytics via the Google Analytics opt‑out browser add‑on

8. Why We Use Cookies (Legal Basis)

Strictly Necessary: Essential for operation (no consent needed)
Functional: Legitimate interest in remembering preferences
Analytics & Targeting: Consent obtained via cookie banner

9. Your Rights